Refund Policy
Last Updated: October 2024
At Govinda365Club, we value transparency and fair user experience. This Refund Policy explains our stand on refunds, cancellations, and service clarity for users who interact with our platform to obtain information or connect with verified sports gaming and cricket betting ID support providers.
Govinda365Club is an informational and assistance platform. We do not handle direct monetary transactions, wagering activities, or account funds. However, this policy outlines how refund-related matters are treated when you engage with our services or third-party links.
1️⃣ Scope of This Policy
This Refund Policy applies to:
Users who request assistance for gaming ID setup or verification.
Users who contact our support team for third-party referrals.
Any donations, advertising placements, or voluntary payments made directly to Govinda365Club.
This policy does not apply to funds deposited on third-party gaming websites. Each external operator has its own refund and bonus terms. Users must review those terms before transacting.
For details about our data handling practices, see our Privacy Policy.
2️⃣ Nature of Our Services
Govinda365Club acts as a bridge between players and licensed or verified ID providers through informational guides and support links.
We do not:
Accept or process bets or gaming funds.
Sell gaming IDs directly.
Hold or transfer user money to operators.
Guarantee winnings or bonuses.
Since we operate on an informational model, our services are non-refundable once support has been provided or information shared.
3️⃣ No Refund for Information or Consultation Services
When you request consultation or use our verified contact support, the effort and resources involved cannot be reversed. Thus:
Payments made for informational guidance are non-refundable.
We do not issue refunds for errors made by users (such as entering the wrong WhatsApp number or referral code).
Refunds are not available for any voluntary donations or sponsorships.
However, we always welcome feedback and correction requests via our Corrections & Updates section.
4️⃣ Third-Party Transaction Disclaimer
If you make a payment to an external operator (for a gaming ID or deposit), Govinda365Club is not a party to that transaction.
Any refund requests must be directed to the respective third-party website according to its rules. We do not control their operations or processing times.
We recommend verifying platform authenticity and checking their Compliance & Safety page before sharing financial information.
5️⃣ Exceptions for Errors Caused by Govinda365Club
Although rare, if you encounter an error caused by our technical system (such as duplicate billing for advertising services or mis-sent contact details):
✅ Contact us within 7 days of the incident at support@govinda365club.com.
✅ Provide proof of transaction or invoice details.
✅ We will review each case individually and issue a refund where justified.
Our review process is strictly document-based and may take up to 14 business days.
6️⃣ Chargebacks and Disputes
Unjustified chargebacks against Govinda365Club may lead to temporary account suspension or permanent denial of future services.
We encourage users to contact us first for a resolution before approaching payment processors.
7️⃣ Transparency & Accountability
Our Refund Policy reflects our ethical approach to responsible gaming support and business integrity.
We maintain records of each user interaction for auditing and compliance purposes.
All correspondence is stored under our Data Protection Policy guidelines.
8️⃣ Compliance With Legal Standards
Govinda365Club follows India’s IT Act and global YMYL content standards. Our refund terms align with:
Consumer Protection (Direct Selling) Rules 2021
Advertising Standards Council of India (ASCI) for Gaming Advertisements
Responsible Gaming Principles under self-regulation bodies
Our Compliance & Licensing page explains our governance approach in detail.
9️⃣ Policy Updates
We may update this policy periodically to improve clarity and fairness.
The “Last Updated” date shows the most recent revision. Users are advised to revisit this page before making any future payments or engagements.
Mandatory Notice
🔞 18+ Only | Play Responsibly
Govinda365Club does not operate betting platforms or handle gaming funds. All services are informational and support-based only.
